Terms & Conditions
Welcome to our website. By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions. Please read them carefully before placing an order.
1. General
These Terms & Conditions govern the use of our website and the purchase of products from our online store. We reserve the right to update these terms at any time without prior notice.
2. Products
We take great care to ensure that all product descriptions, images, and prices are accurate. However, colours may vary slightly depending on your screen or device settings, and minor differences between the images shown and the final printed product may occur.
3. Orders
When you place an order, you will receive an order confirmation by email. This does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:
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Product availability.
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Pricing errors.
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Suspected fraudulent activity.
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Incomplete or inaccurate customer information.
If your order is cancelled after payment has been taken, you will receive a full refund.
4. Pricing & Payment
All prices are displayed in GBP (£) unless otherwise stated.
Payment must be made in full before your order is processed and dispatched.
5. Shipping & Delivery
We aim to dispatch orders as quickly as possible. Delivery times are estimates only and may vary depending on your location or courier delays.
We are not responsible for delays caused by shipping providers, customs processing, or events outside our control.
6. Returns & Refunds
Please refer to our Refund & Returns Policy for full details regarding returns, refunds, and exchanges.
7. Personalised Items
Custom or personalised items cannot be cancelled, returned, or refunded once production has begun, unless they are faulty, damaged, or incorrect due to our error.
Customers are responsible for ensuring all personalisation details submitted with an order are accurate.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy and is used only for processing orders, providing customer support, and improving our services.
9. Governing Law
These Terms & Conditions are governed by the laws of England, Scotland, Wales & Northern Ireland. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of England, Scotland, Wales & Northern Ireland.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the contact form on our website or by email at:
Email: themediacoveessex@gmail.com